get in touch
Emergencies
If this is a medical emergency, please dial 911.
Medical Records
If you are requesting medical records for a patient, please send medical record requests to our fax: 214-999-9363
If you are the patient and need to request your own medical records use the button below:
Appointments
To schedule an appointment, use the button below:
How can we help?
Please fill out the form below and a team member will be in touch shortly.
Important Privacy Notice
To protect your privacy and ensure compliance with HIPAA regulations, please do not include any protected health information (PHI) in this form. This includes your date of birth, medical record number, diagnosis, treatment details, medications, or any other personal health information.
For any health-related or medical inquiries, please call your Metroplex Medical Centres office directly. See our locations and phone numbers.
Instructions For Medical Record Requests
Metroplex Medical Centres has partnered with HealthMark Group to ensure the accurate and timely completion of medical records requests. HealthMark Group is a trusted provider that helps practices like ours manage the release of medical records. We chose to partner with HealthMark to streamline the process and get you your records faster and more efficiently.
Requests may be submitted electronically to HealthMark’s Request Manager by clicking on the button below. Once you enter your email, you will receive a HealthMark email with a login link. Click the Submit Request button and follow the prompts. You will receive an email as soon as your records are available for download. Most record requests are processed within 8 business hours. So, one or two business days after you submit your request, your records will be delivered electronically to your inbox.
You can see the status of your request at any time inside Request Manager. If you have any other questions, feel free to reach out to HealthMark at 800-659-4035 or status@healthmark-group.com.
Insurance
Your health comes first
We believe quality healthcare should be within reach for everyone. We proudly accept all major insurance carriers, Medicare and Medicaid, and offer straightforward self-pay options for those without coverage. We also participate in value-based care through accountable care organizations (ACO), which means our focus stays on your outcomes, not just your visits.
Our goal is to provide the care you need without concerns about cost, loss of income or coverage standing in the way. Whatever your situation, the Metroplex Medical Centres family is here to help.
