Patient Instructions for Medical Record Requests
Metroplex Medical Centres has partnered with Healthmark Group to ensure the accurate and timely completion of medical records requests. HealthMark Group is a trusted provider that helps practices like ours manage the release of medical records. We chose to partner with HealthMark to streamline the process and get you your records faster and more efficiently.
Requests may be submitted electronically to Healthmark’s Request Manager by clicking on the button below. Once you enter your email, you’ll receive an email with HealthMark to log in (no username or password required!) Click on the “submit request” button and follow the prompts from there. You’ll receive an email as soon as your records are available for download. Most record requests are processed within 8 business hours. So, one or two business days after you submit your request, your records will be delivered electronically – right to your inbox.
You can see the status of your request at any time inside Request Manager. If you have any other questions, feel free to reach out to HealthMark at 800-659-4035 or status@healthmark-group.com.
Personalized Care, Convenient Locations: Your Health, Our Priority
We prioritize your health with personalized care plans and offer multiple convenient locations to ensure you receive the best possible treatment close to home.
